You may be familiar with this scenario: A customer wants to place an order, but the exact item you need is nowhere to be found. Frustrating? Absolutely. But at PICARD, there’s a solution that keeps things running smoothly even in such moments: the PICARD Emergency Bearing System, or PEBSY for short. Behind this acronym is a specialized team of four PICARD employees whose daily task is to make urgent procurement possible.

PICARD keeps around 60,000 items in stock and continuously expands its range. Through our online shop, you can always keep track of current inventory. However, sometimes the exact item you need is already out of stock – either because it sold out quickly or because it’s a particularly specialized component not part of our standard range. This is where PEBSY comes into play.

For about 25 years, PICARD has been supporting customers with this special service. What used to be a cumbersome process involving faxes and numerous phone calls is now handled much faster and more efficiently thanks to digitalization. Through our Europe-wide distribution network, the team has access to an almost unlimited number of items – beyond our standard range of bearings, linear technology, V-belts, and accessories if needed. This includes brands like IGUS, HIWIN, EZO, STIEBER, FLURO, IKO, MCGILL, PTI, REXNORD, and SEALMASTER, which we can source exclusively for you. The PEBSY service ensures that the right parts are requested and delivered reliably.

The process is seamless: Your sales manager records your requirements and forwards the request to our PEBSY team. The team quickly checks availability with over 150 suppliers across Europe. Reliable procurement in PICARD quality is made possible by our long-standing, trusted relationships with suppliers, often even faster than you might expect.

The entire process is designed for maximum convenience. Your order is consolidated into a single package, complete with a delivery note and invoice, without the usual paperwork that often arises when ordering through multiple intermediaries. There’s also no need to meet minimum order quantities with individual suppliers. For single gaskets or specialized bearings, placing multiple small orders often doesn’t make sense. PEBSY consolidates these processes for you, saving effort, time, and costs. Upon arrival, your goods are carefully inspected and then shipped directly to you or your customers, optionally via neutral direct delivery.

PEBSY does more than ensure availability. The team also evaluates potential alternatives, ensuring you always get the best solution for your customer’s application. Whether it’s shorter delivery times, special requirements, or sourcing rare spare parts, PEBSY works closely with our sales team to meet every customer need efficiently. This effectively relieves your inventory planning and demonstrates that behind every extensive product range, there’s a dedicated team providing solutions before a problem even arises.